The 3 Big Lessons of An Ad Agency

The best part about working in the ad industry is the constant need to continue to learn, experiment and grow to be successful.

I spent a lot of the past week looking back at my internship experiences at Campbell Mithun and MRM Worldwide along with my in class experiences at Martin Williams and Zeus Jones. Overall I learned a lot from each of the agencies; but, the three core principles include: keep it simple, collaborate and work pause work.

The biggest thing I learned from my agency experience is that, although the consumer isn’t stupid, they genuinely don’t care about the ads shoved in the middle of their shows. You need to keep it simple to stick.

Collaboration was never consciously taught; but, was always inferred at each of the agencies. The creative teams that were successful at each agency were incredibly good at collaboration. They had build an environment where failure is encouraged, that in taking risks you often won’t succeed; but, it’s worth it for the one time you will.

Work Pause Work is a system that many traditional agencies have perfected. The best creatives work like theres no tomorrow when they get a fresh brief absorbing research, throwing out the low hanging fruit and getting their creative juices flowing. They take the time to pause, have fun and let the ideas gestate naturally. Then when the big idea(s) hit, they take off running.

Each of the agencies had dramatically different structures and systems but these were the common three threads I learned.

A big thanks to everyone that helped me get to where I am today:

Nancy Rice/////Formerly Head of MCAD Ad Program, Rice & Rice and Fallon

Kindra Murphy, Jan Jancourt & Natasha Pestich/////MCAD Design & Print Making Professors

Kathy Umland & Julie Kuzinski///// Director of Creative Operations & CD at Martin Williams

Ed Huerta, Andy Anema & Gary Carter///// Creative Manage, CD & ACD at Campbell Mithun

John DuBois & Julie DuBois/////CD & ACD at MRM Worldwide MPLS

Brad Surcey & Adrian Ho/////Design Director & Partner at Zeus Jones

Bruce Edwards///// EVP/CD at FAME

Matt Wilson/////Lead Marketing Consultant at Evantage Consulting

Tim Brunelle/////CEO at Hello Viking

David Schutten/////CD at Bleakly & Schutten Advertising

And all of my close advertising and design class mates that pushed me everyday to be better.

Great Creatives Are A Dime A Dozen

"It takes two to make a very great career: the man who is great, and the man (almost rarer) who is great enough to see greatness and say so." - Ayn Rand

I ran across this quote again recently and was surprised with how much it resonates with me now more than ever. My perception has been altered after being fortunate enough to have experience working in three different ad agencies (ranging from traditional to interactive) and having in class experience at two more. From those experiences, no matter what the perception of the agency is to the outside world, I have found brilliant, extremely talented creatives at each of the agencies.

The impetus for agencies that are perceived by the industry to be more creative or cutting edge seems to stem from, not the creatives, but those with the gavel that allow work to pass onto the clients [ie creative directors & account managers]. The creative director is the one that has the chance to see the potential in any given budding idea or stamp it out before it becomes fully formed. The account manager has the power to sell the client into believing in the work and pushing back, when appropriate, to ensure great creative is born for the clients future success.

But the thing I learned the most from my experiences thus far is that when an idea fails or succeeds people pass the blame or clamor for the glory. I do think, to a point, that it is still the creatives fault too. If they can't properly sell their work to their superiors, what right do they have to demand them to buy into it?